1. What communication styles and strategies does the nurse leader use to resolve conflicts?
Nurse leaders implement the generational inventory strategy to resolve strategies and enhance communication in the nursing setting. The generational inventory strategy incorporates the analysis of the nurses’ work units, focusing on the team’s generational mix, generational issues and the age profile. It is mandatory that every nurse is held to a similar work prospect, procedures and organizational policies.
Nurse leaders are also expected to consider generational differences and consider individual employee requirements, this helps to understand the underlying cause of conflicts, consequently making it easy to find a solution that is easily applicable in the work environment. Accommodation of generational preferences in communication, coaching, motivation and resolution of conflicts helps to promote a retention environment. A retention environment helps to understand differences among employees in order to find suitable solutions and maintain a suitable work environment.
Nurse leaders are expected to implement an an assertive communication style. In this sense, they communicate with respect for others in the working environment. This also involves listening attentively without interruption and speaking in a calm and collected voice. This helps to be understood and also to understand all sides of the conflict. Assertive communication helps employees to feel connected to the nurse leader. This contributes to a mature approach in solving conflicts as soon as they arise. It also helps to develop to a respectful environment where employees can grow and mature appropriately.
2. How does the nurse leader collaborate with members of the healthcare team to maximize the fiscal, material, and human resources to improve the organization and delivery of nursing care for multiple clients?
Among the biggest challenges in the healthcare setting is efficient and opportune communication among the diverse healthcare providers, including nurses, physicians, consultants and therapists. Nurse leaders encourage communication care in this diversity to become continuous for the patient in order to reduce their chances of harm. The nurse leader ensures that the needs of each patient and their families are not only analyzed but also constantly shared with all other members of the patient’s healthcare system in order to ensure that care is coordinated effectively.
Communication and coordination among all healthcare givers is vital due to the fact that patients move within settings in the healthcare setting as informational gaps are bound to occur during these processes. Therefore, the nurse leader provides coordination of care within these settings (known as lateral integration) and fills the professional gap between different healthcare providers. The nurse leaders also help each patient and their families to navigate comfortably within the complex healthcare system. They also act as advocates for the patients, their families and the healthcare providers. As a result, they improve the delivery of healthcare within each given setting. Nurse leaders importantly center on maximizing the safety and quality of evidence-based healthcare thus coordinating how all resources are utilized in the healthcare system.
3. What ethical and legal concerns does the nurse view as priority or as a concern for their role as leader?
Ethically, the nurse leader ensures that each employee has respect for the patients’ needs. Each patient should be incorporated in their treatment plan and given alternatives that they would be comfortable with. The protection of privacy is another ethical aspect that the nurse leader views as priority in the healthcare setting. A relationship between a patient and a healthcare provider is vital in the recovery of a patient. Therefore, it is important that any information regarding the health of the patient is kept confidential.
Legally, the nurse leader ensures that there is an adequate number of nurses for all patients in a healthcare facility. The charge nurse also ensures that all nurses follow the nurse practice act developed in every state with regards to patient care and medication. The standards of qualification of each nurse should also be monitored to avoid possible legal action against the facility and also to ensure that all nurses are qualified to provide proper healthcare for the patient. Therefore, the nurse leader ensures that each healthcare provider is accredited, licensed and certified to carry out their tasks in the facility.
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