Describe a time when you experienced a communication breakdown and with whom.
1. Describe a time when you experienced a communication breakdown and with whom.
A. What was the situation?
B. What style of communication was used: assertive, aggressive, passive/aggressive, passive?
C. What environmental, biological, or personal or cultural issues may have impacted the communication process (e.g. stereotypes, biases, difference in values, preferences, gender, race and age)?
D. What efforts were made to improve the communication? Were the efforts effective? If not, what other strategies might have been used to improve the communication outcome?
2. Describe an example of effective (or ineffective) nursing delegation. What delegation principles were (or were not) followed? What can be learned from this example?
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