Customer Focus and Project Management
This week, you will write an essay answering the following question about customer focus in healthcare organizations:
How has increased customer focus in healthcare organizations affected project management?
Provide two detailed examples of areas in a healthcare organization in which customer focus increases the requirements of project management.
Use information from 1-2 peer-reviewed journal articles to support your answers.
Your essay should be 1–2 pages in length and follow APA formatting and citation.
Your textbook may be used as a reference. The APA format for your text is as follows:
Larson, E., & Gray, C. (2014). Project management: The managerial process. (6th ed.). New York, NY: McGraw-Hill.