This needs to be in a bulletpoint style, no APA format. Attached is the reading articles.
What are 3 things that you have learned that have surprised you?
What are 3 things that you have learned that reinforced what you already knew, but were unaware of?
What have you seen/experienced that has positively impacted patient quality and safety outcomes?
What have you seen/experienced that has negatively impacted patient quality and safety outcomes?