As a nurse leader, the role of communication is fundamental to your position as well as being crucial to the overall success of the department or unit you are managing. Whether it is changes in policies and procedures across the organization or leadership changes or even management of gossip, both positive and negative, your department’s success depends on how effectively you communicate this information to all members of your staff. The first step to doing this is to develop a plan of action, in other words, how you will disseminate the information. Your plan includes many details: staff meetings, frequency of meetings, which shifts, what is covered, and quality standards. You will also need to consider generational differences and communication preferences of a diverse staff when deciding upon the best means of communication whether it be through face-to-face meetings, emails, texting, virtual meetings, or the department bulletin board. In this assignment, as a nurse leader managing


 

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