Your supervisor knows that you are in graduate school and currently learning about conflict resolution. You have told her that you want to move into more of a leadership role in your organization so to help you to build your resume she has asked you to develop a conflict resolution policy, procedures and training for your organization.

This is a preliminary document so she wants you to keep it short:

a brief discussion about what workplace conflict is,
conflict policy,
procedures for resolving conflict, and
a proposed outline for training topics.
The document should be 1500-2000 words not including your references.
Include a minimum of 4-5 scholarly references (you may utilize the articles from this unit or scholarly/peer reviewed articles that you locate).
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