How to Implement an EHR and HIE that Actually Improves Quality, Safety, Efficiency, and Service
http://content.cmcgc.com/player/view.aspx?EID=nZdLqtWvEQyXijs5sOdYrw==
Description: This presentation describes how one Ambulatory Clinic preloaded 15 years of clinical data into its EHR, interfaced it to 5 hospitals, a reference lab, a home health agency, pharmacies and payers, and turned on clinical decision support. The result is nation-leading HEDIS quality measures, Medicare total cost of care, as well as documented improvements in safety, efficiency, and satisfaction.
What you should learn from this presentation: You should have a better understanding of the impact that HIT can have on patient health as well as provider efficiency. You should also have a basic understanding of how EHR systems allow data to be shared among different organizations.
[Video] The Business Case for Implementing a Patient-Centered Communication Strategy
http://www.sclivelearningcenter.com/DirectHTMLView.aspx?PID=NjI5NjM1&CID=MTIzNDU20&SID=MTcyMjMw0&PrID=NjI5NjMxMjM00
Description: We live in an experience economy where people expect real time access to their health care team and health care information that is fits into their life. Practices that have implemented patient centered tools like secure patient portals, email access, mobile health, text messaging and patient centered engagement strategies have seen patient satisfaction improve, at the same time practice efficiency and financial results have improved. Those health care providers and practices that can provide these value-added services will not only retain existing clients but attract the most sophisticated new patients as well.
What you should learn from this presentation: The use of patient centered tools can be used to provide certain providers with a strategic advantage over their competitors. Increased patient satisfaction and improved patient outcomes (such as a reduction in readmission rates) can significantly improve the healthcare organization’s bottom line. Despite the best intentions of providers, healthcare organizations have to take financial considerations into account when choosing whether or not to implement a new technology. If a hospital or clinic doesn’t make sound financial decisions, it will have to close its doors.
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