Healthcare regulations require that when an individual does not speak English, their medical information about treatment must be provided in their preferred language. Regulations specifically state that neither the family nor staff can act as an interpreter unless they are certified to do so. For example, the physician must explain an impending surgery in the patient’s language so the patient can fully comprehend the treatment plan.
Another example is when a nurse discharges a patient with a complex wound, care instructions must be given in that patient’s preferred language.
The risk manager has determined that both physicians and staff are not utilizing the new online interpretation system purchased by the hospital, which is readily available in every room. The risk manager’s goal is to explain why using the interpretation system is important for patient safety and prevention of malpractice.
WHAT I NEED TO DO:
Develop an initial post from the perspective of the risk manager that explains the risk of not providing medical information in an individual’s preferred language and the guidelines for providing this health information communication.
Remember to use the most recent APA guidelines for your citations and references.
RESOURCES THAT MAY OR MAY NOT HELP:
Textbook: Medical Law and Ethics, Chapters 5 and 6
Chapter 5 guiding questions:
1. What rights does a physician have when practicing medicine and accepting a patient?
2. What is the patient’s bill of rights?
3. What are implied consent and informed consent?
Chapter 6 guiding questions:
1. What are the four D’s of negligence?
2. What does liability refer to?
3. What are ways to prevent malpractice?
https://ezproxy.snhu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=158802857&site=eds-live&scope=site
Read this Shapiro Library article to learn about how the law impacts physician–patient relationships and binds physicians with long-standing and more recently added legal duties.
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Read this Shapiro Library article on the U.S. malpractice system and its effects on medical decision making.
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Read this Shapiro Library article to understand mechanisms of healthcare fraud and abuse.
Providing Language Services to Diverse Populations: Lessons from the Field
Click on the resource location link to access the article. This resource discusses the complexity of the healthcare regulation related to providing language services in a patient’s language of choice.
https://www.acponline.org/practice-resources/regulatory-resources/regulatory-compliance/overview-and-compliance-resources-for-anti-kickback-regulations-and-stark-law
Review this web resource to understand how anti-kickback regulations impact healthcare practices.
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