Imagine that you are the project manager of a critical project for an organization. The organization wants to implement an application on an iPad and Android Tablet that provides near real-time updates for the marketing executives and managers on the effectiveness and success of their marketing campaigns.
Since this project is so critical to the overall financial health of the company, you were asked to complete this project in three (3) months. Your business sponsors are very interested in your approach to manage this project and they are also demanding to see what the project team can deliver on a weekly basis.
Due to the tight deadline, the project team was assembled quickly with ten (10) team members of various backgrounds. There are three (3) offshore developers in India and two (2) QA testers in San Francisco, CA. The rest of the project team and the product owner are in Herndon, VA. The team members were unfamiliar with each other. Additionally, there are ethical issues. For example, a developer has been consistently blaming an analyst for his accent that has little to do with project development. Another QA tester rarely spoke out in the meeting, but consistently went to her management to complain about a couple of project team members’ lack of documentation which delayed her QA plan and test cases. When you started to run the project, you were told that the project deadline was moved up two (2) weeks from the original deadline. With such a pressure on time, conflicts broke out and team morale is down. You have to help bring the project back on track by solving various conflicts and improve the collaborative work effort.
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