Name your health care organization.Describe the health care organization for which you are creating a strategic plan.
Include details about the population it serves and the services provided.
Identify the organization’s core competencies.
How are core competencies giving the organization an important difference in providing customer benefits and perceived value?
Identify the expectations and needs of the health care customer within that population.
Define the organization’s vision statement.
Where do you want this organization to go?
What is your personal vision for this organization?
Does the organization address customer service within the vision statement?
Does the organization address the commitment to quality and value?
Does your vision statement involve the employees?
Craft the organization’s mission statement.
What is the reason that this organization was created?
Does the organization address customer service within the mission statement?
Does the organization address the commitment to value and quality?
Describe the health care organization’s service strategy. Include strategies to create a healing environment within your
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