PHRC 5330 Communication in Patient Care
End-of-Semester Comprehensive Reflective Assessment
WINTER SEMESTER 2018
INSTRUCTIONS {READ THESE CAREFULLY}
Use materials covered as part of this course and from elsewhere to answer. Review the List of Topics
Covered found at the end of this document. Use these topics ONLY as the basis to answer
Questions #2 through #4; Your answers will be based on what you consider to be the most useful
topic covered in the course; Question #5 is based on what you considered valuable about the
required reading assignments from the textbook; and Question #6 is based on what you found to be
beneficial regarding the learning exercises (see List of Learning Exercises).
CULTURAL COMPETENCY
Question #1
According to the Cultural Development Model, there are six stages towards achieving cultural
competence:
Stage 1. Cultural incompetence
Do nothing to increase knowledge of different cultures.
Stage 2. Cultural knowledge
Assess cultural attitudes and knowledge. Learn facts about cultures, especially
related to health and health behaviors.
Stage 3. Cultural awareness
Understand implications of culture on health behaviors.
Stage 4. Cultural sensitivity
Combine knowledge and awareness into individual and institutional
behaviors.
Stage 5. Cultural competency
Routinely employ culturally appropriate health care interventions and
practices.
Stage 6. Cultural proficiency
Practice with cultural competence and integrate it into one’s research and
scholarship activities.
Answer the following parts of this question:
A. In which stage do you consider yourself to be?
B. Give at least two (2) examples of behaviors or perceptions that place you at that
stage?
C. In which stage were you this time last year? Explain.
D. How have the Communications and the Social and Behavioral Pharmacy courses
contributed to your level of knowledge or skills in this area?
E. Identify two (2) strategies you could use to move to a higher stage? Be specific.
Explain why you chose these strategies.
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