Provide a description of the conflict, including commonly observed interprofessional behaviors and the usual outcomes of the conflict.
2. Imagine the same conflict as the leader who is managing the conflict to achieve a positive outcome. Identify at least three leadership competencies based on principles of negotiation. Describe your action plan for each identified competency to develop as a nurse leader.
Required reading before starting the paper. Read the criteria carefully before writing this paper.
My work setting: I work as a Staff Nurse at the University Hospital Emergency Center.[ER NURSE]
Review information and watch video about conflict management styles (MindTools
link)
MindTools. (n.d.). Conflict resolution: Resolving conflict rationally and effectively.
Retrieved from http://www.mindtools.com/pages/article/newLDR_81.htm
Module III: Communication and Collaboration
Introduction
Nurses understand the fundamentals of a good working relationship and historically, are successful in coordinating patient care even when there are conflicting methods of treatment and goals among healthcare providers. Acting as a member within a multidisciplinary team has allowed nurses to use their own professional skill to earn the distinction of being the most trusted profession. Although being the most trusted profession is a great honor, health care issues such as barriers that reduce access to healthcare and common medical errors challenge patient trust of all health professionals. In today�??s health care environment the master�??s prepared nurse is being called upon to step outside the established comfort zone of working as a leader /member within a multidisciplinary group and elevate their performance along with all healthcare providers to function as an interprofessional team.
Functioning as an interprofessional collaborative team moves beyond what is historically viewed as collaboration (i.e. through good group communication skills, agreement of common goals are reached so that each practitioner employs one’s own professional practice independently). In addition to goal agreement and good communication, collaboration requires creation and synergy among the professions. In this context, collaboration of an interprofessional team requires a deeper understanding of each profession�??s skills, values, roles, and perceptions such that the combined professions produce a unique skill set which can design something completely new and better than when working as an independent professional within a multidisciplinary group (WHO, 2010). To achieve such heights requires the master’s prepared nurse to be knowledgeable and skilled in: a) group dynamics and group processes; b) maximizing nursing as well as other healthcare professions contributions to the healthcare team; and c) deploying collaborative and effective communication strategies that lead interprofessional teams to synergistically improve care outcomes and facilitate healthcare policy changes (AACN, 2011 and WHO, 2010). The purpose of this module is to reflect on your own current conflict management, communication, and team skills and to expand on these skills to meet the challenges that an interprofessional team leader/member faces in building a true 21st century healthcare system collaborative practice.
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