Quality measurement in healthcare organizations utilizes data from both clinical and business/financial operations.
Although patient care and financial data represent two distinct disciplines, they can be combined in quality reporting to form a more complete picture of the level of quality in terms of acceptable health care outcomes and good financial performance.
Clinical (Primary) Data
The source of clinical data, known as primary data, is the medical record or health information system. Data elements abstracted from patient care records can be entered into databases which are used to compile information about specific patient populations, clinical treatment processes, surgical procedures and outcomes of care. For example, a quality report could be generated from the quality management database containing the number of surgical patients treated at the hospital for the month, and how many of them received a prophylactic antibiotic prior to surgery (a clinical process measure).
Administrative Data
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