Reduction in Force at Sierra Veterans Affairs Medical Center,” on pages 501–509 ofHuman Resources Management in Healthcare.Case 2: “Management Challenges of a Customer Service Center,” on pages 511–522 of Human Resources Management in Healthcare
Case: African Gold, Inc.—Ethics and AIDS in the Workplace in Human Resource
On your own, respond to the questions posed at the end of each case. (You will synthesize your responses in your Discussion posting.) Then, reflect on what you have learned throughout this course, and how this particular case furthers your thinking about human resources management in health care. What are the implications of this case and the insights you have gained for your work as a health care manager?
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