Strategic Initiative: Improve Patient Experience Scores.Plan topic: Decrease wait times to 15 mins from the time the patient checks in until they are taken back to the exam room.
Complete a stakeholder analysis to identify and prioritize the various stakeholders. Refer to the “Stakeholder Analysis – Winning Support for Your Projects,” resource (located on the Mind Tools website) and complete all steps.
Include a communication plan for disseminating your action plan for all of the stakeholders. Which strategies do you plan to utilize and why? Your plan should demonstrate how you plan to use various types of communication channels to implement the plan.
In addition, explain how the communication plan addresses what you are hoping to achieve with your strategic goal.
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