The purpose of this essay is to explain the importance of effective communication and interpersonal interaction how it can be practice in the care settings. Also, concept of how effective communication can be use by service providers or care managers before setting out policies so that staff will be able to communicate efficiently with each other which is very important when dealing with service users in the health and social care settings.
Effective Communication and interpersonal interaction: These mothed of communication is when we use various techniques that can be analysed of how different types of people reflect when communicating with each other or more people. It also means having a mutual understanding to what have been said. The role of effective communication and interpersonal interaction this is when professional care workers are using formal language to communicate with each other.
For instance, in the hospital professional care workers such as consultants, nurses, or social workers can discuss about a patient in some formal ways for each and every one who is involve with care plan of the patient to have a good understanding of how they can assess the patient needs. However, if professional care worker uses informal communication to another staff who might not understand or similar with what he/she was trying to explained this can cause barrier and the information or any they were discussing will not be successful delivered.
For example, if the context of words use is not clear, the patient needs may not be assessing effectively and this will cause delay which can affect the patient health. When it happened like care professional have to do further assessment by communicating effectively to make sure the patient needs were met. Care workers must ensure a good practice of communication skills for example, in the care settings a new staff name Natasha is appointed as a manage and she was worried about the staff level of communication and interaction skills.
Before Natasha set out any policy for communication skills it is important for her to have a meet with the staff to let understand how it important for them to communicate effectively ensure good practice in the care home. Therefore, she will let them undergo training to improve their communication and interaction skills. Because if a staff have a discussion with other staff about the care plan of a patient which involve medication of a patient has to be administer satin time staff need to explained clearly to other care workers to deliver better service to service users.
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