You are a staff educator in a large medical center. You are teaching a mandatory in-service education course on the OSHA blood borne pathogen standards.
As you begin the class you notice three nurses talking amongst themselves in the back row. At first you say nothing but they become louder and their behavior is disrupting the course. Unable to continue while the group is being disruptive you ask if there is something wrong. One of the nurses in this group states: No nothing is wrong. Were just trying to figure out why we have to sit here and listen to this. Were all ICU nurses with over 20 years of experience each and this is stupid and a waste of our time.
* How will you respond to this nurse?
* Offer two possible responses one intrinsic and one extrinsic.
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