Discuss basic concepts of performance evaluation, particularly results control.Page 1 of 18 Individual Written Cases Part 2 (50 Marks) Due Thursday April 10th Instructions: ? A Hard copy of the report should be submitted at the beginning of the class.

Page 1 of 18 Individual Written Cases Part 2 (50 Marks) Due Thursday April 10th Instructions: ? A Hard copy of the report should be submitted at the beginning of the class. ? You are required to complete both of the following cases: Quality Treats, Inc. Case (24 Marks) Milton University Bookstore Case (26 Marks) ? Font type should be Arial and the font size should be 12 points. ? Line spacing should be 1.5 lines. ? Follow the required page limits as stated for each requirement. ? Marks for professional presentation are integrated with the marks of each requirement.

Page 1 of 18 Individual Written Cases Part 2 (50 Marks) Due Thursday April 10th Instructions:  A Hard copy of the report should be submitted at the beginning of the class.  You are required to complete both of the following cases: Quality Treats, Inc. Case (24 Marks) Milton University Bookstore Case (26 Marks)  Font type should be Arial and the font size should be 12 points.  Line spacing should be 1.5 lines.  Follow the required page limits as stated for each requirement.  Marks for professional presentation are integrated with the marks of each requirement.  The assignment should be done independently by each student.  It is the student’s responsibility to ensure that the assignment is completed when due.  The Business Faculty requires the Harvard style of referencing for academic papers. Please see Quote, Unquote Referencing, and a Speedy Guide to Harvard Referencing at http://www.viu.ca/business/resources.asp.  Errors happen in the real life every day, so if you see an error in the cases. Note the error in your report and use your best judgment to continue your analysis. Quality Treats, Inc. Case (24 Marks) INTRODUCTION Nicole Molson is the manager of Strategic Marketing Unit Two (SMU2) at Quality Treats, Inc., a provider of branded, high-quality food products. Molson is unhappy with what she perceives to be unfair and inappropriate product costing for her unit, especially for what Quality Treats considers to be special orders. Molson’s education, experience, and expertise as a food scientist and process engineer have earned her considerable respect at Quality Treats, but she has limited accounting knowledge, which holds her back from expressing her serious concerns. Therefore, Molson asked you, soon to be an accounting graduate, to develop a memorandum and a glossary of terms to help her make her case more forcefully to top management. QUALITY TREATS, INC. Quality Treats, Inc.,


 

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