Adopting a workflow change requires consideration of many organization wide factors that span a much larger timescale and scope than the initial stages of implementation. The long-term success of a workflow redesign project depends not only on providing up-front support and training for end users but also on how well the project is maintained throughout its lifespan. Possible factors that influence the long-term, widespread effectiveness of a project include:

An organization’s culture, mission, vision, and values
End-user suggestions and feedback for improving the system
System glitches or bugs that were not identified in the design and implementation stages
Organizational restructuring or procedural changes that impact the basic functionality of the system
The rise of incorrect uses of the system or lack of end user accountability for correct system usage
New governmental or organizational requirements that have implications for the system
The emergence of innovations and new technologies that render the system obsolete

In this Discussion, you focus on how these possibilities affect the long-term and organizational success of a project.

To prepare

Review this week’s Learning Resources for insights on the long-term, widespread success of health care informatics projects.
Consider how an organization can maintain a workflow’s efficiency and effectiveness once a change is implemented.
Examine the long-term and organizational factors and issues mentioned above. How do these factors impact the enduring, widespread success of a project in the health care setting?
What strategies could be used to address or accommodate these factors and issues? For example, help-desk support, regular training modules.

With this information in mind:

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